In this Handbook Social Workers, Foster Carers and School Staff, who constantly feel challenged by the Child or Young Person in Care that they Support, Foster or Teach will find practical steps on how to:

• not focus on the Behaviour of the Child or Young Person in Care

• learn how to truly hear and understand their ‘Voice’

• identify the Emotion that is being communicated through their Behaviour

in order to positively respond and make a lasting difference in their lives.